Privacy Policy

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name, email address, and contact information
• Account credentials and authentication information
• Profile information and preferences
• Training progress and performance data
• Communications with our support team

Automatically Collected Information

When you use our services, we may automatically collect certain information about your device and how you interact with our platform:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data and analytics
• Log files and error reports

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your account registration and manage your account
• Deliver training content and track your progress
• Send you important updates and notifications
• Provide customer support and respond to your inquiries
• Analyze usage patterns to improve user experience
• Ensure the security and integrity of our platform
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your employer: If you access Reppi through your employer, we may share relevant training and performance data as required for business purposes
• Service providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal requirements: We may disclose information when required by law or to protect our rights and safety
• Business transfers: Information may be transferred as part of a merger, acquisition, or sale of business assets

SMS/Text Messaging

When you provide your mobile phone number through a welcome survey or similar form, you consent to receive text (SMS) messages from us, including a link to complete your welcome survey and related follow-up messages.

• No mobile information sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with subprocessors (such as our SMS provider, Twilio) solely for the purpose of delivering the messages you have requested.
• Message frequency: Message frequency varies. You will typically receive a message when a welcome survey link is sent to you, along with occasional related follow-up messages.
• Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out: You can opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal reasons.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain communications or data processing

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

• Remember your login status and preferences
• Analyze how you use our services
• Provide personalized content and features
• Improve our platform's performance and security

You can control cookie settings through your browser preferences, but please note that disabling cookies may affect the functionality of our services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have.